Module 10:
Understanding Grievance Mechanisms and Remedy
Module overview
This module provides an overview of grievance and remedy processes in a business context. This includes having in place grievance mechanisms that enable companies to hear complaints about modern slavery.
Target Audience
It is targeted staff including the Board, senior management and teams responsible for managing grievance and remedy processes such as legal, compliance, risk, governance and others.
Topics covered
> Understanding grievance mechanisms
> Who is responsible for remedy?
> Linking grievance processes to remedy
> Responding to instances of modern slavery
Duration
30 minutes
Features
Links to external resources such as reports, websites, videos and databases. Internal documents such as policies, codes of conduct, guidance materials etc can be imbedded in the course.
Delivery
Module can be made available as SCORM files (RAW files will not be provided) which can be uploaded to your inhouse Learning Management System (LMS). Alternatively we can manage delivery to via our own purpose built LMS
Learning outcomes
By the end of this module, you will have a better understanding of effective grievance mechanisms and who is responsible for providing remedy where instances of modern slavery are identified in an organisation’s operations or supply chain.
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